faculty to be accessible and provide timely feedback. Responsiveness of this nature also
contributes to the overall sense of instructor presence.
Instructors should respond to student questions within 24-48 hours. This includes any
emails, discussion board questions, and voice mail. Instructors must inform the learner of
when they can expect a response if the instructor cannot provide a detailed response within
24-48 hours. Any student complaint concerning a lack of response from the instructor will
be verified and reported to the respective College Department Chair. Depending on the
number of verified complaints and circumstances, it may be determined that the instructor
cannot continue to teach through eTROY. This decision will be made jointly by the Colleges,
respective Departments within the Colleges and eTROY.
Class Discussions and Community
Develop a sense of community among students in the
course. Keep students engaged in productive dialogue. Establish a learning environment
where students are comfortable disagreeing with other students while still maintaining a
sense of trust.
Communicate with students both with and outside of content class discussions by
sharing information related to the students’ professional interest and goals, and in an
effort to establish and maintain a sense of community among students.
Hold class discussions and participate. Identify areas of agreement and disagreement
on course topics. Exchange ideas in the student discussion, and continually challenge
students to deepen their thinking. Facilitate discourse.
Check the discussion forum daily and be sure to post responses to student
contributions at least four times weekly. You need not respond to each student’s
contributions, but use this opportunity to shape discussion, call attention to other
approaches, and answer specific questions raised by students.
Communicate on at least a weekly basis with your students using the Announcement
Feature, Video Everywhere, Bb Collaborate, Voice Tools, Class Discussions, Wikis,
Journals and other educational technology tools available.
Keep course calendar updated and communicate important due
dates and learning activities.
Assignments & Assessments
Use the Blackboard assignment features and
Grade Center to manage course assignments.
If you teach in the College of Education, you will need to use
as instructed by
your department. Contact Marci Shirley -email@example.com
- to request a
Post all grade results to the Blackboard Grade Center. Grade and provide feedback in a
timely manner, defined as a 3-5 day turnaround time for grading and student