er the finest faculty and course content, and we deliver it to you via one of the
ackboard™. Rather than sitting in a classroom after circling the block for an
ur computer and, voilà, you’re in your own Troy University virtual classroom!
For assistance with BlackboardTM, Wimba, Remote Proctor, and other online tools,
please go to helpdesk.troy.edu and submit a ticket choosing either BlackboardTM or
Remote Proctor as the problem type. The Educational Technology team is available
7:00 a.m. to 8:00 p.m., seven days a week to support your technical needs.
BlackboardTM Support also offers a support website
where students will find helpful information regarding
how to use features within the BlackboardTM system and
FAQ section. Click the “Help?” icon at the top of the
Internet Explorer 7 is very slow on Grade Center – recommend upgrading.
Internet Explorer 6, Internet Explorer 5, Firefox 1.x and 2.0, and Safari 2.0 and Safari 3. 0 are not supported.
Blackboard strives to make all its products as accessible as possible. JAWS 9 and 10 are used during accessibility testing.
Microsoft Corporation support for Windows Vista without any service packs not supported after April 13, 2010.
Microsoft Corporation support for Windows XP with Service Pack 2 (SP2) not supported after July 13, 2010.