Online Renewal Policies

  • Overdue and reserve materials cannot be renewed
  • Materials can be renewed one time only either online or at the library
  • Materials cannot be renewed over the phone
  • Interlibrary Loan (ILL) materials cannot be renewed online.

Renewing materials:

To renew you need your employee/student ID number. This is the 7 digit number on your ID card. If your ID has 6 digits add a 0 (zero) to the beginning. If it has 9 digits drop the first 2 digits.

If you do not know your ID number:

Students go here: Student ID numbers

    Faculty and staff
  • Log in to Trojan Web Express
  • On the right side menu select Employees
  • On the next screen on the left hand side select Pay Advices
  • Your employee ID number is located in the upper left side of the screen

COMMUNITY USERS: If you do not know your PIN contact the issuing library:

  • Dothan: 983-6556 Ext 323
  • Montgomery: 241-9576
  • Troy: 670-3255

  1. Open Catalog
  2. In upper middle of the screen select My Account
    Select Renew My Materials
    Enter User ID and PIN. User ID=seven digit student/employee ID number, PIN=last four of ID number.
  3. Example
    ID number = 1234567
    User ID = 1234567
    PIN = 4567

  4. Select List Charged Items
  5. To see if you have any fines, holds, check due dates, or to verify returned materials were checked in, select Review My Account, then Display User Information

Last Updated: 06/09/2016

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