Circulation Policies

TEXT 334-781-5463 for help

Borrowing Privileges

All current Troy University students, faculty, and staff may check out library materials using their Troy University Id Card (Trojan Card). Alumni and retired University employees may also check out library materials after applying for a valid Trojan Card at a Library Circulation Desk. Wallace College students and holders of Houston-Love County Public Library cards may also have borrowing privileges from the Troy University-Dothan Library. Currently registered students with proper identification, from institutional members of The Montgomery Higher Education Consortium, MHEC, Alabama State University, Auburn University at Montgomery, Faulkner University, Huntingdon College and Troy University – Montgomery Campus), have limited check out privileges.

Checking Out Materials

To check out items, you must show your current Trojan Card. You are responsible for all Library materials checked out with your Trojan Card. Lost Trojan Cards must be reported immediately to the Box Office in room 152 Adams Administration building on the Troy Campus, to the Night Administrator's Office in Malone Hall on the Dothan Campus, or ID Card Services, 307 Whitley Hall on the Montgomery Campus.

Mailing Address

Patrons are responsible for providing a correct mailing address. Any change of address should be reported to a Library Circulation Desk to insure your Library record is kept up-to-date.

Loan Periods and Limits

Loan periods vary, depending on patron group and the type of material.

Circulating Books and Government documents:
Undergraduates, Alumni, & Retired Personnel - 21 days, 20 items total.
Graduate students - 56 days (2 months), 50 items total.
Faculty & Staff - 180 days (6 months), 50 items total.
Audio Visual:

(Audio BK-CD's, Audio Cassettes, Audio CD's, Audio LP's, CD-ROM's, Diskettes, DVD's, Kits, Videos) (Laptop Computers, Rosetta Stone Software – Dothan Campus ONLY)

Faculty, Staff and Students only – 7 days.
Lease Books:
All users – 21 days. (Lease Book fines apply to all users.)

Online Resources

Online resources are available 24 hours a day, seven days a week.

To access Troy University electronic databases, you must be a student currently enrolled in classes at Troy University or an employee of Troy University. The databases are located at http://trojan.troy.edu/library/databases.html

After choosing a database, you will be prompted to log in. Log in using your Trojan Web Express user ID and password

Additional assistance is also available through “Live Chat!” which is an online chat service, available 24/7 at http://trojan.troy.edu/library/chat.html and by e-mail at libhelp@troy.edu. Global Campus students, including Regional, International, eTROY, and eArmyU patrons should access library resources at http://trojan.troy.edu/library/globalcampus/.

Textbooks

Troy University Libraries do not purchase copies of college textbooks for inclusion in their collections. Current text books are not generally part of the Library collection unless placed on reserve by the instructor. A limited collection of K-12 textbooks are available at the Troy University Library at Troy.

Course Reserve Materials

Instructors may place books and photocopies on reserve for a class by filling out a course reserve request form stating appropriate loan periods and restrictions to ensure access by all students. This form may be filled out in person at a circulation desk, or an electronic copy can be requested through libhelp@troy.edu. Items to be placed on Reserve may be part of the library's existing collection or instructors may place personal items on Reserve in the Library.

Reserve materials are available at a circulation desk and may be checked out with a valid Trojan Card. Course Reserve materials are filed by instructor's name and course number. Reserve materials circulate for a limited amount of time. Loan periods for all users are set by the instructors when the items are placed on Reserve.

Checkout times can include: 2 hours - in-library use only, overnight, or 2 day checkout by request of the instructor.

Only two (2) reserve items may be checked out at one time, and must be returned to the circulation desk of origin.

Electronic Reserves

Information about electronic reserves is available at http://trojan.troy.edu/library/eres.html

Electronic Reserves can be accessed at http://troy.libguides.com/er.php

Instructors may place items on electronic reserve for a class by filling out an Account Request Form, Materials Submission Form, and a Copyright Compliance Form athttp://trojan.troy.edu/library/eres.html. Electronic Reserves Course materials are filed by instructor's name and course number and are password protected. The class instructor will provide his or her students with the password for access to the information on electronic reserve for their class.

Renewals

To renew an item, you may bring the item back to a circulation desk or an item may be renewed ONE TIME ONLY by accessing your on-line patron account.

Interlibrary Loan (ILL) materials cannot be renewed online.

To access your patron account on line:

  • Go to the University Libraries home page http://trojan.troy.edu/library/.
  • Under "Services" click on Renew Materials/Check Account
  • The next screen will have directions for renewing materials.
  • Renewals cannot be done by phone or e-mail.

Items can only be renewed ONE TIME. Items in Closed Stacks Reserve or on Hold cannot be renewed. All overdue books must be returned and fines paid before the item(s) may be renewed.

Holds

A hold may be placed on an item that is checked out. When the item is returned, you will be notified only by Troy University e-mail and given three days to pick up the item. If you do not do so within three days the next person on the hold list will be notified and the item will be held for them. If no one else has requested a hold, the item will be re-shelved. A hold can be placed in person at a circulation desk or an item may be placed on hold directly from an items individual information page in the Library Catalog.

Recalls

Troy University students, faculty and staff may request a recall of a book after the book has been checked out for a minimum of fourteen (14) days. Recalls may be requested at any time for books to be placed on reserve for a class and must be returned immediately. Notification for recalls will be sent to the patron's official Troy University e-mail account. After notification of the recall, the patron has seven (7) days to return the book that has been recalled. Fines on recalled books will be 50 cents per day per item after the recall due date.

Library Locations

Troy

The Troy University Library is located on the 2nd and 3rd floors of Lurleen Burns Wallace Hall, Troy University, Troy, Alabama. The Library entrance is located on the east side of the building, facing the Trojan Center. Reference, government documents, periodicals, newspapers, microfiche/microfilm materials, and audiovisual materials are located on the second floor. General circulation, bound periodicals, the library instruction room, classroom, two group study rooms, and administrative offices are located on the third floor. Correspondence should be addressed to Troy University Library, 185 Luther Drive, Troy, Alabama 36082, or call the circulation desk at 334-670-3255.

Dothan

The Troy University – Dothan Library is located on the 2nd floors of the R. Terry Everett Hall, Dothan, Alabama. The media center in the rear of the circulation department contains curriculum materials as well as audio visual materials. Correspondence should be addressed to R. Terry Everett Hall, 502 University Drive, Troy University, Dothan, Alabama 36303, or call the circulation desk at 334-983-6556, ext. 1331.

Montgomery

The Troy University Rosa Parks Library is located on the 2nd floor of the Rosa Parks Library and Museum Building at 252 Montgomery Street, Montgomery, Alabama. Located on the second floor are general books and special book collections, a computer lab, an audiovisual viewing room, and three study rooms. Electronic databases, periodicals, newspapers, microfiche/microfilm material, and reference books are housed on the third floor of the library. MALCAT, the online catalog of the Montgomery Area Academic Libraries, enables patrons to search for books, journals and other library materials located at Alabama State University,Auburn University at Montgomery, Faulkner University and Huntingdon College. Correspondence should be addressed to Troy University Rosa Parks Library, 252 Montgomery Street, Montgomery, Alabama 36104, or call the circulation desk at 334-241-9576.

Circulating and Non-Circulating Items

    All materials in the Library circulate, with the following exceptions:
  • Books in the Reference Collection
  • Books in Special Collections*
  • Bound Periodicals
  • Microfiche
  • Microfilm
  • Newspaper Back Files*
  • Newspapers
  • Unbound Periodicals

The above listed items are available for in- library use during regular Library hours and may not be checked out. *These items are in closed areas and must be retrieved by Library staff.

Viewing Your Circulation Record

Your circulation record displays information about items currently checked out, including due dates, fines you owe, holds you have placed, and request or Library messages. To access your patron account on-line

  • Go to the University Libraries home page http://trojan.troy.edu/library/.
  • Under "Services" click on Renew Materials/Check Account
  • The next screen will have directions for accessing and checking your account.
  • Checkouts will be listed showing the title, author, due date and amount (if overdue) you owe.

If you have problems with this feature, please call the library help desk at 334-670-3255.

Overdue Fines

Circulating Books and Government Documents- 25 cents per day per item, accruing to a maximum of $20.00. Audio Visual- $1.00 per day per item, accruing to a maximum of $20.00. Lease Books- 25 cents per day per item, accruing to a maximum of $20.00.- (Lease book fines apply to all users.) Course Reserve Materials: 2 hour loan - 50 cents per hour per item to a maximum of $20.00. Overnight & 2 days - $5.00 per day per item to a maximum of $20.00.- (Fines will be charged beginning one hour after the Library opens, on the date items are due) Recalls- 50 cents per day per item after the recall due date.

Replacement Cost

Patrons are responsible for all items checked out under their Trojan Card and will be responsible for the replacement cost of any lost or damaged materials plus a $15.00 processing fee. Replacement costs for lost or damaged items include:

Hardcover books $ 50.00
Paperback books $ 25.00
Juvenile hardcover $ 25.00
K-12 Textbooks $ 50.00
Videos, DVDs & CD-ROMs $125.00
Audio CDs, Cassettes & LP Records $ 25.00 (per item, & for each item in a set)
Kits, Tests & Oversized Books $150.00
Rosetta Stone Software $195.00
Reserves, Laptop Computers – Actual replacement cost.
Other items - $15.00 or the actual replacement cost of the item.
(A processing fee of $15.00 will be added to all lost or damaged items.)

Fines and Fees may be paid at a Circulation Desk using cash, check, or Trojan Card. Credit cards, including the Trojan One Card, are not be accepted. Patrons may replace a lost item with an exact duplicate copy, but must still pay the $15.00 processing fee.

Fines and fees at the Troy campus must be paid by either check or cash placed on your student ID.

Checks are accepted Monday-Friday 7:30 am - 4:30 pm.

Cash off your student I.D. card is accepted

  • Sunday 2:00 pm - 9:45 pm
  • Monday - Thursday 7:30 am - 9:45 pm
  • Friday 7:30 am - 5:45 pm
  • Saturday 10:00 am - 4:45 pm

Printing/Photocopying

Troy

A Trojan Card must be used to make photocopies and to print (from the internet, MS Office, etc.). It costs .08 cents per page to print and .10 cents per page to photocopy. There is no charge to make copies from microfiche and microfilm machines. Each registered student will be given a credit for 150 free prints per semester. This credit does not apply to the copy machines. Once that credit is used you will have to put money on your ID card using the Card Value Center located inside the main entrance of the library. This machine takes cash (bills, not change) only. Unused credits do not roll over into the next semester, and cannot be used anywhere else on campus.

Scanners are also available.

We do not offer color copying/printing or faxing services. The Copy Center in Trojan Center room 120 (across from the ATMs) offers these services for a nominal fee. Lamination is available for 5 cents per inch plus tax.

Dothan

Printing and photocopying are available to all patrons at 5 cents per page. Color printing and photocopying costs 25 cents per page. Lamination is available for 5 cents per inch plus tax.

Montgomery

Printing (black and white, only) from internet access computers is free at this time.

Lamination is available for 5 cents per inch plus tax.