Helpful Advising Practices


Below is a listing of helpful information to assist faculty and staff with advising.

  1. Please take the time to learn the name of each advisee, and be sure to use it when communicating with them.

  2. In initial meetings with advisees, please address thoroughly what they can expect from you and what you will be expecting of them. Also, pay close attention to any transfer credit, as this will help to reduce registration errors and discourage students from enrolling in courses for which they already have credit.

  3. Being personable counts. Showing a genuine interest in your advisees and engaging them in friendly conversation will often encourage students to discuss relevant issues or academic concerns which may need to be addressed immediately.

  4. You should take notes, confidential or otherwise, for your file after meeting with advisees. This will allow you to better assess their needs, areas of concern, as well as overall academic progress. For example, if you have noted that an advisee struggles in online courses then you may want to encourage him or her to register for in-class courses the following term. As an academic advisor, reviewing your fi les prior to your next meeting with advisees will serve as both a refresher and an invaluable asset.

  5. Email is an effective way for you to communicate with advisees and you should encourage all students to check their TROY email accounts frequently. However, despite its convenience email is no substitute for meeting face to face, so please take note that many students will prefer to be advised in-person.

  6. Be pro-active. New or incoming students who do not meet with an academic advisor are often less likely to succeed. You will want to reach out to these individuals, contacting them by phone or email. After all, a significant part of what we do at TROY is to assist students, sometimes gradually, in becoming acclimated to the college learning environment. Finally, please encourage new or incoming students to avoid course overloads and enrolling in online courses only.

  7. Keep in mind that the Registrar’s Offi ce is an excellent resource for advising information. If you have any doubts or concerns during the advising process do not hesitate to contact them. Registrar staff members are knowledgeable of TROY academic policies and procedures and are more than willing to provide necessary guidance and support.