Resources
TROY Logo
Categories
Ask TROY

eTROY

Frequently Asked Questions

Who can be my proctor?

How do I find a proctor in my area?

How many proctored exams will I have in my course?

What information do I need to put on the course proctor form?

When do I need to submit my form?

How long does it take for eTROY to approve my proctor form?

How do I know if my form has been approved?

I made a mistake on my proctor form. How do I fix it?

Am I required to purchase a webcam?

When will my proctor get my exam information?

What do I do if my proctor doesn't receive the exam information?

I am an overseas military student, and none of these options are available to me. What do I do?

What is an MFT or MAPP exam? Can you tell me what my score means?

Why is eTROY requiring proctored exams?



Who can be my proctor?

Troy University has approved several proctor options for you to choose from. Please see our Proctor Options page with detailed descriptions of each approved proctor option. This will help you understand the different types of proctors available and which choice is best for you.

How do I find a proctor in my area?

Please view the Proctor Options page to determine which proctor options are available for your course. If you are unable to use ProctorU, you will need to search your area for a third-party testing center.

How many proctored exams will I have in my course?

You will only have one proctored event in your course. Your instructor will decide which quiz or test will be proctored and let you know at the beginning of the term.

What information do I need to put on the proctor form?

If you choose "testing center" as your option, you will be asked for your proctor's name, email, phone number, and location. The other options do not require you to enter any additional information.

When do I submit my form?

As soon as possible (the form is always available beginning the second week of the term after the add/drop period ends). If you choose a testing facility, your proctor will not receive your exam information until your form is processed by eTROY. This means you cannot schedule an exam with your proctor until your form is submitted and approved. Proctoring locations book up quickly during peak times. DO NOT WAIT UNTIL THE LAST MINUTE TO MAKE PROCTORING ARRANGEMENTS.

How long does it take eTROY to process my proctor form?

Please allow at least 24 hours and possibly as long as 72 hours during peak times.

How do I know if my form has been approved or denied?

A confirmation email will be sent to your @troy.edu email account. If your proctor is denied, you will receive an email from eTROY explaining why your proctor doesn't meet the requirements. At that point, you will be asked to find a new proctor and resubmit your form.

I made a mistake on my proctor form/I need to submit a different proctor. How do I change my form?

Just resubmit a new form with the correct information. The new form will replace the form you previously submitted.

Am I required to purchase a webcam?

A webcam with a microphone is required if you choose ProctorU as your proctoring option. You can purchase a webcam from any retail store, use one already built into your computer, or use an external webcam you already own.

When will my proctor get my exam information?

If you are an undergraduate student, your exam information is automatically emailed to your proctor by eTROY as soon as your proctor form is approved. If you are a graduate student, your exam is sent by eTROY graduate testing staff shortly before the exam is scheduled to open.

What do I do if my proctor doesn't receive the exam information?

Please contact eTROY testing staff at (Contact Us).

I am an overseas military student, and none of these options are available to me. What do I do?

We are glad to make arrangements for military students in special situations. If none of the usual proctor options are available to you, we will allow you to use a commissioned officer with a rank of O-3 or higher, enlisted personnel with a rank of E-7 or higher, or a warrant officer with a rank of WO-2 or higher to act as your proctor. The proctor should not be equal to or less than your pay grade or rank. Please email eTROY staff with the details of your situation (Contact Us).

What is an MFAT or MAPP exam? Can you tell me what my score means?

The ETS Proficiency Profile (MAPP) is a skills assessment used by the university to measure your skill level in reading, writing, critical thinking, and mathematics. The Troy University administration expects you to complete this exam prior to obtaining 90 hours and for you to perform to the best of your ability when completing the MAPP. Through the administration and completion of this exam, TROY is fulfilling one of the SACS requirements that are imperative to maintaining SACS accreditation. By maintaining SACS accreditation, your TROY diploma will always be credible and valuable.

You may go to: http://trojan.troy.edu/etroy/testing/mfatmapp.html and follow the procedures outlined. If you have already taken the MAPP exam or if you have questions, please do not hesitate to contact Ms. Tammy English at 334.808.6459 or email tenglish@troy.edu.

The ETS® Major Field Tests (MFT) are comprehensive undergraduate and MBA outcomes assessments designed to measure the critical knowledge and understanding obtained by students in a major field of study. The Major Field Tests go beyond the measurement of factual knowledge by helping you evaluate students’ ability to analyze and solve problems, understand relationships and interpret material from their major field of study.

MFT exam is taken while enrolled in PSY 4400 or PSY 4480, CJ 4499 and MGT 4476.

You may go to: http://trojan.troy.edu/etroy/testing/mfatmapp.html and follow the procedures outlined. If you have already taken the MFT exam or if you have questions, please do not hesitate to contact Ms. Tammy English at 334.808.6459 or by e-mail at mailto:tenglish@troy.edu. Please talk to your instructor and your academic department about the scoring of your MFT and MAPP exams.

Why is eTROY requiring proctored exams?

eTROY is committed to providing high-quality distance learning programs for its students. Proctored exams maintain academic integrity and ensure fairness. In addition to preventing dishonesty in exam-taking, a proctored exam is a good way to verify that the student is the one doing the course work--something the federal government requires distance learning programs like eTROY to demonstrate.

 

Last Updated: 08/11/2014

Sitemap # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z