Proctoring Options |  Testing Environment |  Course Exam Proctor Form |  Your Appointment |  Academic Integrity |  Additional Resources

The Proctored Exam:

A proctored exam is a test taken under the supervision of a qualified person or with the use of an electronic device that allows a qualified person to monitor your activity. Many eTROY courses now require a proctored exam. Your instructor will indicate this requirement via the online schedule of classes, the course syllabus, a Blackboard announcement, or by email. The eTROY Testing Staff also sends email notifications to every student enrolled in a course that requires a proctored exam.

Proctoring Options:

A proctor is an approved person that administers a proctored exam and agrees to fulfill the PROCTOR RESPONSIBILITIES required by Troy University eTROY. The proctor policy requires students use one of the following options:

  • An approved third party certified commercial testing proctoring service;
  • An approved technology-based proctoring option;
  • An approved Military Education Office testing office;
  • A Troy University campus or site testing center, if available.
Click here to read details about each option. Technology based options may not be available for all tests (some courses have special requirements), so review this link carefully for specific information.

Verifying a proctor’s qualifications and identity is integral to the academic integrity of Troy University’s online programs. To be approved to administer eTROY online exams, a proctor must be affiliated with a suitable organization, such as a college academic testing center or other educational testing facility. If the credentials provided by the student or requested proctor are found to be fraudulent, the student may face academic discipline to include receiving a failing grade for the exam and retaking the exam with a proctor designated by eTROY. Academic discipline may also include additional disciplinary action up to and including suspension or expulsion from the university.

Proctors CANNOT be an attorney; your immediate supervisor; a religious leader (e.g. cleric, minister, priest, rabbi); a secretary or an office manager; an administrative assistant; a librarian; a student tutor; a coworker; a TROY student; a family member or friend. eTROY reserves the right to deny any proctor and/or assign proctors to students as necessary. Previous approval of a third party proctor does not automatically guarantee approval in subsequent terms or for subsequent exams.

Testing Environment

Any individual who cannot provide a suitable testing environment will be denied as a proctor. To protect the integrity of examinations, proctored exams can only be administered in certain types of testing centers/facilities. eTROY can only approve locations that:

  • Are associated with a college/university, a tutoring/testing company (like a Sylvan or Prometrics), or a military education office
  • Employ trained/certified proctors
  • Provide proctoring on a regular basis
  • Have a computer lab dedicated only to testing that is quiet, well lit, and free from noise and distraction.
  • Provide constant supervision for the entirety of the exam
  • Have a legitimate business/professional/military email account. We cannot accept AOL, Yahoo!, Gmail, or any other anonymous email account.

The testing facility must meet ALL of these qualifications in order to be approved. The use of personal laptops are not allowed, and exams may not be administered in a private residence. (Note: ProctorU is an exception to this rule. Please visit our PROCTORING OPTIONS page for additional information.)

Making Proctored Exam Arrangements:

This information applies to Blackboard course exams. For information about specialized exams like MFTs, MAPPs, COMPASS, MAT, etc., please see the Other Exams section below.

Step 1: To make arrangements for the proctored course exam, check your course syllabus, course announcements, or other course information for the dates of your proctored exam. Instructors will notify the eTROY Testing Staff of those proctored exam dates the first week of the term. Contact your instructor directly if the dates of the proctored exam are not clear. Once you have determined the dates of the proctored exam, select a proctoring method.

Step 2: You must select an appropriate proctor within the first three weeks of the term.

Tips on Starting this process
  • See if ProctorU is an approved proctor for your course.
  • Look for a TROY campus or site near you that can proctor your exam.
  • Contact a local community college/university to see if they have a computer lab that offers proctoring services for distance learning students.
  • Contact a Sylvan Learning Center or Prometrics facility near you to see if their facility offers proctoring services.
  • If you are in the military, you can contact your education officer to learn about proctoring services available to you.
Step 3: Submit your choice on the online proctor form. Do this well in advance of your test! Here is the link to the form:

Please keep in mind that all proctors must meet the criteria listed above and are subject to approval by eTROY.

Step 4: Check your TROY email address for confirmation and further instructions. Please note that all official correspondence regarding proctored exams will be sent to your email address, so be sure to check your TROY email address regularly for important information. Failure to do so can result in students missing important information about taking the proctored exam, a proctor’s approval, or a proctor’s denial.

If you do not see a confirmation email, check your junk/spam folders, or feel free to contact the eTROY Testing Staff regarding the status of your proctor form.

What to expect at your appointment:

Proctors will ask you to provide a current photo ID. All identification must be valid and must be an original document. Examinees will not be admitted to the examination without proper identification. Acceptable forms of ID include a current government issued driver’s license, a passport, or a military issued identification card.

After your identity has been verified, the proctor will read the exam instructions to you. Instructions will include the exam time limit and what, if any, resources are allowed during the exam. Each instructor will provide specific instructions on how the exam is to be administered, and proctors will enforce those instructions.

Make sure you:
  • Have the proper ID required to take the exam.
  • Arrive 15 minutes before test time.
  • Leave all cell phones, iPads, graphing calculators, nano watches or other such advanced devices in your vehicle. Most facilities will not allow these devices in the testing area.
  • Schedule an appointment with your requested proctor well in advance of the exam window.

Academic Integrity:

Academic integrity means honesty and responsibility in scholarship. Online assignments are subject to exactly the same standards of integrity that apply to traditional classroom assignments. According to the Troy University Oracle (Student Handbook), “All students enrolling in Troy University assume an obligation to conduct themselves at all times (both on and off campus) as responsible members of the campus community and in accordance with standards of common decency and decorum, with recognition and respect for the personal and property rights of others and the educational mission of the university” (Page 48). All students should familiarize themselves with Troy University’s Standards of Conduct. Failure to adhere to the Standards of Conduct or any suspicion of academic dishonesty will result in disciplinary action.

Some examples of academic dishonesty include but are not limited to:
  • Use of textbooks, notes or any unauthorized materials during an exam
  • Looking at other student’s test during an exam
  • Use of unauthorized websites during computerized exams
  • Having someone take an exam for you or taking the exam for someone else
  • Assisting someone in one of these behaviors
  • Using or attempting to use a proctor that does not meet Troy University’s criteria for approved proctors

Important Information

  • ProctorU: ProctorU is set up ahead of time with all necessary exam information. Even so, you should still submit the online proctor form selecting ProctorU as your proctoring option in order to receive pertinent information like how to schedule your exam with ProctorU online and how to test your webcam and internet speed prior to your exam. ProctorU may NOT be used with the following exams: COMPASS tests, MFTs, MAPPs (ETS Proficiency Profile), Graduate Comprehensive Exams, Capstone exams (BUS 6611, BUS 4476, BUS 4480, CJ 6690, COM 6699, FIN 4431, HRM 4485, HRM 6698, MGT 4479, MGT 4484, MKT 4469, MSM 6650, PA 6699), and MSHRM Competency Exams.

  • Deployed military students: If none of the approved proctoring options are available to you because you are deployed overseas, eTROY will allow an officer with a rank of O-2, E-7, or W-2 or higher to act as your proctor. Please email eTROY testing staff with the details of your situation (see "Contact Us" below).

  • Testing at a Troy site: Some Troy sites are able to proctor if they have the necessary staffing. Please visit the following link to find the contact information for the designated proctor at the site you wish to use: . Students should contact the site proctor to ensure availability before attempting to submit the Course Exam Proctor Form indicating that site as their proctor.

  • Formative Exams: Please note that formative exams (ACT 2292, LAW 2221, & QM 2241) are given the Sunday thru Saturday of the final week of each term.

Other Exams

Undergraduate MFT/MAPP Exams

Graduate Comprehensive Exam

*MAT Registration Form


*This exam is given at the University Park location in Troy, Alabama.

Additional Resources

eTROY Proctoring Services at University Park

Contact Us

Frequently Asked Questions


Last Updated: 08/21/2015

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