Human Resources


The Human Resources Department seeks to provide the benefit, payroll, employee relations, and policy administration services necessary for Troy University to attract, motivate, and keep quality employees to support the ongoing university mission of coeducational, undergraduate and graduate education, and public service.

The answers to many questions regarding your benefits may be found in the Benefit Guide.
Fairness in Salary Employee Annual Report

Important Notes about changes to the 2017 Health Insurance Benefits

10% EMPLOYEE PREMIUM INCREASE FOR 2017!!!!!! – The cost of Troy health care costs have risen by over $2 million in the past five years. During that time, the University has absorbed 100% of the increased costs and not increased premium rates for employees. Unfortunately, for 2017, part of that cost must be passed on to employees. Therefore, effective January 1, 2017, premiums for employees will increase by 10%. The new premiums can be found in the 2017 Employee Benefit Guide.

HRA (Health Reimbursement Account) Being Discontinued – Again, due to the escalating costs of health insurance, the University can no longer afford the Health Reimbursement Accounts (HRA’s). All HRA accounts will be closed effective December 31, 2016. However, employees will have until February 28, 2017 to file for eligible reimbursements for expenditures that were incurred through December 31, 2016.

FSA (Flexible Spending Account) expense filing information
All FSA claims for 2016 must be submitted in hard copy to ABS if your debit card is not working for some reason and you had to pay from your pocket. You can file these claims to ABS by mail or fax after January 1, 2017. You may file for reimbursement for 2016 expenses through February 28, 2017 using the ABS Claim Form. After this date, a maximum of $500 will be rolled forward into your FSA for use in 2017. If you get you ABS FSA card in the mail in December, it cannot be used until January 1, 2017 or later.

If you have any problems, please call the ABS call center published in the 2017 Benefit Guide on pages 20-21. If you still have problems please contact Human Resources at 670-3710.

New Health Benefits – Even with the increased employee premiums, there are some benefits coming for employees who are on the University health insurance program. These include the following:

  • 100% Preventive Coverage (no age cut-off for wellness exams)
  • Women’s Wellness Program (including contraceptives)
  • Deductibles and Co-payments will now count toward Out-of-Pocket Maximums

The answers to many questions regarding your benefits may be found in the Benefit Guide.

You may make changes to your demographic information or beneficiary designations at any time throughout the year. Demographic changes include the following:

  • Address update
  • Name update (This change will require proof of a current Social Security card.)
  • Contact Number update
Coverage Changes may only be made during Open Enrollment unless you have a "qualifying life event." Qualifying Life Events include:
  • Marriage or divorce
  • Birth or adoption of a child
  • Death of a dependent
  • Medicare entitlement
  • Loss of coverage
If you have a qualifying life event, you must notify The Enrollment Center and provide necessary documentation within 30 days of the event. If you do not do so, you must wait until the next Open Enrollment to make any changes to your benefits.


Alabama Teachers Retirement

Participation in the TRS is mandatory if a person is employed in a position eligible for coverage in a non-temporary capacity on at least a one-half time basis earning at least the federal minimum wage. Once enrolled, the member must continue participation until employment is terminated. TRS is the primary retirement plan for University employees and requires a contribution based on Tier l or Tier 2.

Members with any service prior to January 1, 2013, are classified as Tier 1 participants.
Member Handbook

Members hires on or after January 1, 2013, are classified as Tier 2 participants.
Member Handbook

Employees planning to retire should notify the Office of Human Resources 90 days prior to the retirement date so that appropriate documents may be prepared.

Annual Leave

Full-time classified staff earn 3.12 hours of annual leave per bi-weekly pay period. Full-time professional staff earn 8 hours of annual leave per month. Faculty and part-time employees are not eligible for annual leave. A complete description of leave benefits is covered in the TROY Staff Handbook.

Athletic Events Discounts

Employee may receive discounts for athletic events. Please contact the Athletic Ticket Office at 334-670-3480 for further information.

Deferred Compensation

Deferred Compensation (DC) and Supplemental Retirement (SRA) Plans (TROY's non-matching Supplemental Retirement Program) SRA's and DC's are designed for persons who want to set aside tax-deferred funds for retirement over and above regular retirement. SRA's are available through TIAA/CREF and Lincoln National. DC's are available through the Retirement System of Alabama (RSA-1). Employees who are interested in a SRA or DC should check with the Office of Human Resource for further information.

Direct Deposit

The salary of a biweekly or monthly employee must be automatically deposited into his/her bank account. For more information, please call the Payroll Office, 334-670-3118.

Disability Insurance

After one year of full-time employment, each Troy University employee is provided with long term disability insurance. Troy University pays the full cost of this coverage.

LTD Certificate

Health Insurance

Blue Cross/Blue Shield is the carrier for both basic and major medical health and dental insurance. Employees may elect coverage under the Blue Cross/Blue Shield PMD (Preferred Medical Doctor) Benefit.

A list of Blue Cross/Blue Shield preferred providers can be found at Blue Cross/Blue Shield (select the "Find Healthcare Provider" link in the BC/BS Website). Additional plan information can be found by clicking the following links.

Blue Cross/Blue Shield PRIME Therapeutics is the carrier for prescription coverage. Additional plan information can be found at and clicking on pharmacy.

Mental Health and Substance Abuse Coverage is "carved out" of the Blue Cross/Blue Shield Plan. This benefit is provided by Behavioral Health Systems. Benefits are available to all persons enrolled and eligible under a Troy University-sponsored medical plan. To qualify for coverage, you must be pre-certified and referred through Behavioral Health Systems. It is your responsibility to make sure that approval is received from BHS before treatment. If you do not receive approval, no benefits will be paid.

To Access Benefits: Call 1-800-245-1150 or visit their website at Member login is Troysu.

Prescription Drug Plan Design: BC/BS PRIME Therapeutics
Individual none
Family none
Retail Co-payments
Generic $10.00
Preferred $35.00
Non Preferred $50.00
Mail Order Co-payments
Generic $20.00
Preferred $70.00
Non Preferred $100.00

Group Health Insurance Rates for 2017

PMD Benefit Monthly Medical/Rx Rates
(Annual Salary $30,000 or higher)
PMD Benefit Monthly Dental Rates
(Annual Salary $30,000 or higher)
Single: $152.78 Single: $4.00
Family: $341.34 Family: $10.00

PMD Benefit Monthly Medical/Rx Rates
(Annual Salary Less than $30,000)
PMD Benefit Monthly Dental Rates
(Annual Salary Less than $30,000)
Single: $101.50 Single: $3.00
Family: $228.30 Family: $6.00

Effective January 1, 2013, Troy University employees enrolled in Blue Cross Blue Shield will be assessed an annual charge of $228 ($19 per month) for the usage of tobacco products. To avoid this surcharge, you must submit this Tobacco Usage certification documenting that you and any of your covered dependents have not used tobacco products in the past 6 months.

Members of the Troy University Health Insurance Plan now have access to This wellness benefit provides members with personalized information and tools to help them take control of their health. Among the benefits of the program are the following:

  • HealthQuotient – health assessment for identifying and reducing health risks.
  • Personal Health Record – view your BC/BS claims.
  • Health Trackers – blood pressure, cholesterol, stress, etc…
  • Symptom Checker – determine why you don’t feel well.
  • Hospital Quality Comparison
  • LifeStyle Solutions Health Program – nutrition and fitness guidance.
  • Treatment Cost Estimator
  • Latest Health News
As a member of the University's health insurance plan, click, register for the service, and begin taking advantage of the benefits.

HRA Information

This program was discontinued effective December 31, 2016. Employees will have until February 28, 2017 to file for reimbursements for 2016 eligible expenses.

HRA Info

Life Insurance

Life insurance equal to one times annual salary up to a maximum of $100,000. You are not subject to any co-pay charge and your life insurance coverage will end when you terminate employment or retire. Age Reduction Coverage will apply commencing at age 60. Accidental death and dismemberment coverage is also included.

Life Insurance Certificate

Travel Assistance and Employee Assistance Program - available free to regular full-time TROY employees.

Pike Teachers Federal Credit Union

Payroll deduction is permitted for savings and loans, but arrangements must be made through the Credit Union office. The Credit Union can be contacted at 334-670-3630.

Sick Leave

Full-time faculty and staff earn 8 hours of sick leave each month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers' Retirement.

Social Security

Required to be withheld from the gross salary of all employees.

TROY Matching Supplemental Retirement Program

Immediately upon employment, full-time and part-time employees may elect to contribute to the Troy University supplemental retirement program on a non-matching basis. Eligibility for the matching portion of this plan requires one year of full-time employment. An employee may choose either TIAA/CREF or Lincoln National as a supplemental retirement plan carrier. Employees eligible for the matching portion of this program may not split the match between both companies. It is the employee’s responsibility to contact Human Resources after completing the one year eligibility period to process paperwork for the University match.

Participants must contribute 3% or more of their salary. Employees eligible for TROY's matching program will receive a match of 3% on a maximum of $18,000.00 of salary ($540.00 annual maximum [$45.00 monthly for a 12 month employee; $54.00 monthly for a 10 month employee]).

An employee who earns $60,535.00 or more is considered "highly compensated" and does not qualify for TROY's match. Once an employee reaches highly compensated, and the Troy matching is discontinued, it will not be reinstated if the employee reverts back to a salary below the highly compensated level. Employees may still participate at the non-matching level.

Troy University provides both 403b and 457b retirement savings plans. Each year, the Internal Revenue Service (IRS) sets a limit on the amount of money you can voluntary contribute on a pretax basis to these optional retirement savings plans. These limits apply to all pretax contributions you make to any plan/plans at the University and any other employer you might have during the year.

Contribution Limits

Pension limits set by the IRS for 403(b) and 457(b) plans 2017 Limits
Elective Deferrals - 403(b) $18,000
Elective Deferrals - 457(b) $18,000
Age 50 + Catch-up $6,000
Contribution Limits for 2013 $24,000 each for 403(b) and 457(b)

Tuition Assistance

To view the TROY Tuition Assistance policy, click here.

United Way

All faculty and staff are invited to participate in the annual United Way Fund Drive. The necessary pledge cards are distributed each fall by the United Way local representatives. These cards should be returned to the local representatives who will forward them to Payroll for payroll deduction.

Voluntary Life Insurance

Monthly payroll deductions are available for the purchase of voluntary term life insurance through Reliance Standard.

Voluntary Long Term Care Insurance

Troy University is pleased to announce long-term care insurance as a new voluntary benefit. Long-term care insurance (LTCi) is a very important financial planning and asset protection instrument, and should be considered carefully. We are extending this offering to all full and part-time employees who work at least 20 hours per week.

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Questions or comments: Contact Human Resources

Last Updated: 10/04/2016

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